It’s not legal… and it’s not nice.įor complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds page. As an exception, you may return Apple-branded software if you do not agree to the licensing terms however, you may not retain or otherwise use any copies of returned software.
Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging.
Products can be returned only in the country or region in which they were originally purchased.For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over $750, Apple will mail a refund cheque to you within 10 business days. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the original payment method. Please contact your provider for more information.įor any other product, simply return it with the original receipt and original packaging within 14 days of the date you receive the product. Here’s the important part: returning your iPhone may not automatically cancel or reset your wireless account you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. In that unlikely event, we invite you to review the following terms related to returning a product.įor iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund. We understand, however, that sometimes a product may not be what you expected it to be. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store.